WANT TO RETURN OR EXCHANGE AN ITEM? NO PROBLEM.
ASTRAL NUTRITION RETURNS POLICY
Before you return an item to ourselves, please contact us prior for authorization - unexpected or unauthorized returns may be subject to significant delay.
We have a no-hassle, no questions asked returns policy:
You can return any product to us for a full refund or exchange within 14 days of purchase for any reason, as long as the item is unopened and in as-new condition.
After 14 days, or if the item has been opened, you will need to return the item under our 30-day money back guarantee policy, which is subject to an admin free and minus our incurred shipping costs.
Unfortunately we cannot offer exchanges on any items that have been opened or used.
All refunds can only be issued to the card used when placing the order. Customers should allow 3-5 business days for their refund to be processed.
We unfortunately cannot reimburse any shipping costs incurred by customers returning item(s) to ourselves; you are responsible for paying the shipping costs for returning the item back to our dispatch center.