ASTRAL NUTRITION RETURNS POLICY
Before you return an item to ourselves, you must contact us prior for authorization - unexpected or unathorized returns will be rejected.
You are within your rights to return a product for a full refund or exchange within 14 days of purchase for any reason, as long as the item is unopened and in resaleable condition.
After 14 days, or if the item has been opened, you will need to return the item under our 30-day money back guarantee policy, which is subject to an admin free and minus any additional shipping costs paid.
We cannot offer exchanges on any items that have been opened or used.
All refunds will be issued to the card used when placing the order. Customers should allow 3-5 business days for their refund to be processed.
We do not reimburse any shipping costs incured from returning item(s) to ourselves; you are responsible for paying the shipping costs for returning the item back to our UK dispatch center.